Customer center
| No. | Category | Title |
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| 7 | Others | There are malfunctions/errors in the FanBook service. |
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If there are malfunctions or errors while using, please inquire via e-mail at fanbook_staff@smtown.com.
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| 6 | Others | How can I report inappropriate posts or comments? |
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FanBook monitors and suspends posts with lewd or violent themes. If you find inappropriate posts or comments when using the contents, click on the ‘Report’ button found below the post or comment. |
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| 5 | Others | Can I share the works on SNS? |
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Yes, you can share the works you like via facebook, twitter, google+. |
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| 4 | Others | Can I subscribe to specific fan arters (account)? |
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Yes, you can subscribe to specific fan arters (account).
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| 3 | Others | What is feed? |
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Feed is a function to easily check the artworks of members or artists that you are following.
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| 2 | Others | Can FanBook be used only by the website? |
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Yes, FanBook only supports web services for now. The mobile app is currently under construction.
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| 1 | Others | What is FanBook? |
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FanBook is a service where fans around the world can make and share fan art of various genres. Your works will become artworks and anyone can become artists in FanBook. You can follow your fan art artists that you like, be a curator of your favorite works, and share fan art with many people. |
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Operation principle
ClosePosts that include the following image shall be defined as inappropriate posts according to the FanBook terms of use, screening regulations of information communication by the Korea Communications Standards Commission, and the screening regulations of the Commission on Youth Protection. The following operation principles are applied for a healthy internet culture.
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When the following contents are found through reports or monitoring, it may be deleted or restricted without prior warning.
- 1)Cursing or slander of others
- 2)Personal attacks or defamation
- 3)Leaking personal information or violating privacy
- 4)Lewd contents or lewd links
- 5)Commercial ads or site/homepage advertisement
- 6)Leaking illegal information
- 7)Repeating same contents (flooding)
- 8)Encouraging violence or gambling
- 9)Contents unrelated to the post
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Repeated offense or severe violations may lead to restricted use. Upon the discretion of the admin or system, if it is judged that abnormal clicks were made, the IP or IP may be restricted. Comments that violate the law such as defamation, leaking personal information, or cursing may be punishable by civil law.